FAQs

Go to www.bankofhalls.com. Click on Online Banking in the utility navigation. Click first-time user, entering your personal information.

No. Your username remains the same; however your password must be changed every 180 days.

Click the "Forgot Password?" link on the password page and your current password will be emailed to you.  If you are having issues with the self-service password reset, please stop by your branch or contact our eBanking support team at ebankingsupport@downhomebank.com or 731-287-4909.  

Your identity must be verified for your security. Please stop by your branch or contact our eBanking support team at ebankingsupport@downhomebank.com or (731) 836-7515.  

Your spouse must request the password reset for his/her Online Banking account. Online Banking accounts are individual accounts even though you may have a joint bank account. You can go to First Time User and set up your own individual Online Banking account with your information.

Yes. All transfers submitted by 3:00 PM will post that business day.  If a transfer is submitted after 3:00 PM it will post the following business day.